Our first MSP War Room kicks off on Wednesday, February 25th at 1:00 p.m. CST
Stop fighting the same fires. Start solving the real issues.
The MSP War Room is a free, monthly working session designed specifically for MSP Visionaries and Integrators who want to practice EOS®—not just talk about it.
This is not a webinar.
This is not a sales pitch.
This is a working room.
Each month, MSP leaders come together to sharpen EOS® skills, practice real IDS, and solve real issues—together.
Where MSPs sharpen EOS skills and tackle issues together
A free monthly working session for MSP Visionaries & Integrators
WHO IT’S FOR
The MSP War Room is for:
- MSP Visionaries who want fewer fires and more traction
- MSP Integrators, COOs, or Ops Leaders responsible for execution
- MSPs working with an EOS® Implementer
- MSPs self-implementing EOS®
- MSPs who are EOS®-curious and want to see it in action
If EOS® lives in your head but not in your meetings—this room is for you.
WHAT TO EXPECT
Every MSP War Room session follows a simple, proven structure:
- Check-in: A quick pulse of what’s happening across MSP leadership teams
- Strategy Tip or Trick: Practical insight you can apply immediately
- Educational Topic: A focused EOS® concept tailored to MSP realities
- IDS War Room (60 minutes): Bring real issues. Practice real IDS. Learn by doing.
- Key Takeaways: Clear actions you can apply immediately
You should leave every session clearer than you arrived.
COMMUNITY GUIDELINES
To protect the quality of the MSP War Room:
- Cameras on (this is a working session)
- Participation encouraged
- Respect confidentiality
- No selling or pitching
- Speak from experience
- Be respectful of your peers—everyone is on their own journey
MONTHLY TOPICS (EXAMPLES)
Monthly topics rotate and focus on real MSP challenges, including:
- Why IDS breaks down in MSPs—and how to fix it
- The accountability gap: Why everything falls back on the Visionary
- Data vs. drama: Using scorecards to kill firefighting
- Rocks that actually move the business
- Level 10 meetings that don’t suck
- Getting out of the MSP bottleneck
About Your Hosts
Tonya Petrozzi
is an EOS® Implementer, Kolbe Certified™ Consultant, with over 15 years of experience leading operations and scaling technology companies in the MSP and IT services channel. As a former senior operations executive, she helped grow a technology services firm to over $100M in revenue, navigating rapid growth, M&A transactions and integrations, and private equity transition along the way.
Today, Tonya works exclusively with MSP leadership teams to strengthen execution, accountability, and leadership alignment. She brings a practical, real-world perspective to every session, combining proven operating frameworks with firsthand experience inside fast-growing MSPs. Known for her direct, engaging style, Tonya helps MSPs move from reactive firefighting to disciplined execution that actually sticks.
Based in Iowa, Tonya works with leadership teams across the country, supporting founders who want focus, traction, and a business that runs with intention.
Anne Schoolcraft
is a Certified EOS® Implementer based in Minnesota, with a background in computer science and nearly a decade of experience leading her family’s IT Managed Service Provider.
Having served as an Integrator and worn many hats across operations, sales, and administration, Anne brings analytical rigor and real-world perspective to leadership teams. She is known for helping organizations build accountability, improve execution, and use data to drive healthier business outcomes.
Anne works with entrepreneurial leadership teams across North America, guiding focused conversations and helping leaders step back to work on the business—not just in it.
Strety
is an independent, self-funded team focused on building practical software that supports EOS® and other operating systems. Their work is rooted in helping leadership teams apply structure, gain visibility, and stay focused on what matters most.
Though Strety is a newer face in the EOS space, the team has a long history in the MSP channel — the founding team also founded BrightGauge, which was born from the pain they’d experienced as an MSP.
Strety is built to work where MSPs live, with deep Microsoft integrations, as well as integrations into your favorite PSAs. Plus, with built-in performance management, project management, engagement surveys, and playbooks, you can do more with less logins, and see more in a single pane of glass.
Learn more about Strety’s EOS software tools at strety.com, or book time with our team below.
Ready to stop reacting and start leading?
Join the MSP War Room and sharpen your EOS skills alongside other MSP Visionaries
and Integrators.
Upcoming Dates
The MSP War Room will be held on the fourth Wednesday of each month from 1:00–2:30 p.m. CST.
- February 25
- March 25
- April 22
- May 27
- June 24
- July 22
- August 26
- September 23
- October 28
- November 25 — No session (holiday break)
- December 23 — No session (holiday break)
The MSP War Room will continue in 2027.
FAQ
Do I need to be working with an EOS® Implementer? No. The MSP War Room is for MSPs working with an Implementer, self-implementing EOS®, or exploring EOS® and wanting to see it in action.
Is this a webinar or presentation? No. This is a participatory working session where MSP leaders practice live IDS together.
What if I don’t bring an issue? You’ll still gain value by observing other MSPs work through real issues and practicing IDS in real time.
How long is each session? Each session runs for 90 minutes.
Who facilitates the sessions? Sessions are facilitated by experienced EOS® Implementers with deep MSP experience, supported by Strety.